Comments from past students of the BDTA Certificate: Introduction to Dentistry
- I gained a better understanding, confidence to answer queries . . . and a qualification to be proud of.
- I was hoping to gain a better understanding of dentistry – it more than exceeded my expectations.
- Customers do seem to notice if we can offer advice or information on the products we sell.
- I now have a better understanding of our products, the regulations they must conform to and what procedures each product would be used for. I therefore can speak to customers with more understanding and confidence.
- Patients are pleased with the way I can answer their enquiries about different aspects of dentistry.
- I deal with a lot of consumer and dental issues. Having a better understanding of the professional terminologies has benefited my customer service skills.
- The course content was excellent and covered enough areas of the dental industry. All the information was clearly set out and easy to read.